Our emergency response – Emnassistance
At Emnassistance, we are committed to providing rapid and effective medical assistance in the event of an emergency. Thanks to our expertise and our network of partners, we ensure optimal care, 24/7.
As soon as we receive your call or request for assistance,
Our coordinating doctors analyze the emergency and define the appropriate care
Transport
Fleet of ambulances equipped with advanced medical technology. Each vehicle is staffed by highly trained paramedics and, when necessary, a coordinating doctor, ready to provide continuous care from the point of contact to the receiving medical facility.
Whether it’s an urgent transfer to the nearest hospital or specialized inter-facility transport, Emnassistance prioritizes patient safety and comfort. Our team meticulously plans each journey, considering the patient’s specific medical needs and ensuring all necessary equipment and personnel are on board. This commitment allows us to deliver optimal care throughout the entire transport process, reducing stress and optimizing outcomes.
We operate 24/7, ready to respond to any call for medical transport across the region. Our extensive network and efficient coordination ensure rapid deployment, minimizing valuable time in critical situations. With Emnassistance, you can trust that your loved ones will receive professional, compassionate, and swift medical transportation, wherever and whenever it’s needed.
Medical Visits in Hotels and at Home
At Emnassistance, we understand the importance of fast and efficient access to medical care, whether for travelers staying in hotels or for patients requiring a consultation at home. This is why we provide a medical visit service at home and in hotels, ensuring appropriate and secure care.
Our partner doctors intervene directly in hotels to:
✔ Examine the patient and make an accurate diagnosis.
✔ Prescribe appropriate treatment.
✔ Organize, if necessary, a transfer to a healthcare facility.
✔ Provide remote medical monitoring
Hospitalizations
Hospitalization is a crucial step in the care of patients requiring intensive medical care or continuous monitoring. At Emnassistance, we are committed to ensuring optimal support for our beneficiaries, by facilitating their access to healthcare facilities adapted to their condition.
We collaborate with a network of medical partners to guarantee rapid and effective care.
Our teams remain in contact with the treating physicians to ensure that care is carried out smoothly
Our Types of Repatriation
- Medicalized Repatriation
When a patient requires continuous care during transport, we organize a repatriation with:
✔ A medicalized ambulance with qualified nursing staff.
✔ Adapted air transport (commercial flight with medical assistance or medical plane).
✔ Medical support throughout the journey.
✔ Coordination with the host hospital at the destination.
- Simple Repatriation
For stabilized patients who do not require intensive medical assistance, we organize:
✔ Adapted transport (plane, train, ambulance, private vehicle).
✔ Administrative assistance to facilitate the trip.
✔ Communication with the family and medical authorities.
- Repatriation of Body (Funeral Assistance)
In the event of death abroad, we take care of all the necessary steps for the repatriation of the body to the country of origin:
✔ Obtaining administrative and health authorizations.
✔ Transporting the deceased in the best conditions.
✔ Assistance to relatives for the organization of the funeral.
